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Global IT outage causing flight cancellations and delays in air travel


A global IT outage wreaked havoc on the aviation sector, causing delays and cancellations for air passengers around the world. Several major U.S. carriers, including American Airlines, United Airlines, and Delta Air Lines, were forced to issue ground stops for all their flights due to communication problems, leading to over 2,600 flight cancellations and nearly 9,200 delays.

Passengers at airports like Philadelphia International and Washington Dulles faced frustration as they dealt with the fallout of the IT outage. Many travelers experienced delays but ultimately managed to reach their destinations after disruptions to the flight schedules.

The cybersecurity firm Crowdstrike attributed the global tech outage to a defect in a Microsoft Windows update, rather than a security breach. The aviation sector was hit particularly hard due to its reliance on timetables, with even small delays causing significant disruptions to airline operations.

Airlines worked to resume normal operations in the wake of the outage, with the Federal Aviation Administration monitoring the situation closely. Passengers were advised to stay in touch with their airlines for the latest information on flight status and to understand their rights in case of cancellations or delays.

Various airlines, including American, Delta, and United, issued waivers to provide flexibility to affected passengers, allowing for rebooking or refunds in certain circumstances. Travelers were encouraged to file claims for compensation with their respective airlines if they experienced significant delays as a result of the IT outage.

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Photo credit www.usatoday.com

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