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Massachusetts RMV Unable to Accept Online Payments and Cancels Appointments Due to Global Tech Outage


A global technology outage on Friday disrupted various services, including flights, banks, hospitals, and the Massachusetts Registry of Motor Vehicles (RMV). The outage was attributed to an update by cybersecurity company CrowdStrike. As a result, all service center and AAA appointments before noon on Friday were cancelled, and online credit card payments for license renewals or other transactions were not possible. The RMV also halted vehicle inspections for the day but continued road tests and suspension hearings conducted by phone.

The RMV expressed limited capacity for phone calls and advised customers to check their website for future updates. The widespread effects of the technology outage have left many inconvenienced and unable to access essential services. It is advisable for those in need of services from the RMV to stay informed and patient as the agency works to resolve the disruptions caused by the outage.

The impact of the global tech outage has been felt by individuals and organizations worldwide, highlighting the importance of maintaining robust cybersecurity measures. Stay tuned for further updates on the RMV’s website as they work to address the issues caused by the technology outage.

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Photo credit www.boston.com

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